Marley Spoon

Founded: 2014
Headquarters: Berlin, Germany
Price: $8.20-$12.00 per serving

 

Marley Spoon’s story started in 2014 as a part of the startup scene in Berlin, Germany. Since then, they have expanded to offer their boxes internationally in Europe, Australia and in the United States.
You are likely to know Marley Spoon through their U.S. brand ambassador Martha Stewart. This award-winning chef is an exclusive partner in the US and the reason the meal kit subscription service is called “Martha & Marley Spoon” here. Find out more about their partnership, company philosophy and meals in our Marley Spoon review below.

Meal Plans

Choose between a couple’s plan that feeds 2 people and a family plan for 2 adults and 1-2 kids. Next, set the number of recipes you would like to receive per week. The smallest two-recipe kits come with the steepest price per serving. A couple would pay $48 for such box (or $12 per serving). On the contrary, a family of four only pays $8.20 per serving if they opt for the biggest plan. You can also pick a vegetarian only option or rest assured that all your meats are sourced from reliable purveyors. Enjoy your grass-fed beef or locally-caught shrimps without pangs of guilt.

Packaging and recipes

Each week, you get a selection of 10 recipes from Martha Stewart’s enormous archive of tested and trailed dishes for every taste: whether kid-friendly or gluten-free, one-pot or low-calorie. Each meal kit comes with sorted and pre-portioned seasonal ingredients, as well as step-by- step recipe cards for easy and delightful cooking.
As always, the special lining and ice packs keep the ingredients fresh in transit. All the packaging materials were selected with sustainability in mind: the box and paper bags go into the curbside bin and the ice packs may be reused or cut open and emptied safely to be recycled with other PET plastics.
Deliveries can be set individually based on the dates available for your region across most of the continental US. And shipping is always free!

Customer service

Like to have your meals outlined well ahead of time? You can plan up to five weeks in advance in the member’s area on the website or with the handy Marley Spoon app. You also have the option to skip a week, change delivery frequency or cancel your subscription altogether under “My Settings” anytime. Customer service is available through the contact form, per email or via a toll-free phone number for any other questions or concerns.

Cook with Martha

We work directly with the finest purveyors to deliver ingredients like grass-fed beef, Berkshire pork, American-caught shrimp, artisanal cheeses, and more to your door.

Easy-To-Follow Recipe Cards

6 simple steps with beautiful photos take the guesswork out of cooking.

Fresh Ingredients

Ingredients are always pre-portioned, so there’s never any food waste.

The Box

Our chilled recipe box contains dish bags that sort your ingredients by recipe for grab-and-go cooking.

How it works

Martha & Marley Spoon sends the recipes of your choice and the fresh, pre-portioned ingredients you need to cook them directly to your door, so you can enjoy something new and delicious any night of the week.

Choose the recipes you love

With over 18,000 recipes from the Martha Stewart archives to draw from, our menus feature carefully tested dishes that range from classic to creative.

Reviews

- Lissa | 20.11.2018

I could read a book about this without finding such real-world apahopcres!

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- Lenna | 18.11.2018

I love these artcslei. How many words can a wordsmith smith?

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- Tori | 13.08.2018

This company has horrible customer service, which is not good as they can't seem to ship boxes properly. I personally received a broken box, with meat and ice packs broken and red goo all over everything (gel+meat juice = gross). a friend of mine tried and her meat came spoiled. If you look at marley spoon's facebook (what they dont delete anyways) there are pictures of moldy food, and countless stories of bad customer service and spoiled meat. I am personally blocked and my review deleted.
I ordered a box and recieved it 7/25. it was my second box, i paid full price. It was busted and i promptly contacted customer service. i was told i'd get a refund and a free box for the inconvenience. refund in 7-10 days. I was traveling so i skipped a few boxes. 10 business days go by- no refund. I contact them again. They tell me OOPS we had a mistake we will issue it now. Friday comes along, and I got charged for my "free" box. That was it, patience over, guns blazing. I posted my story all over, customer service was rude to me when i asked why i was charged for my free box... I was livid. They blocked me and deleted my review on facebook. Still no refund. I shared my story on my facebook page and people went to their facebook and reshared my review (I'm still blocked). I eventually filed a paypal claim since I THANKFULLY paid that way for the busted box. Customer service has been sending me emails and i responded and alerted them of the paypal dispute, and they told me "they couldnt issue my refund unless I canceled the claim". 1) my refund was supposed to have already been issued. If that's the case, they can put that in paypal and it will close the claim. 2) asking me to cancel a paypal claim would void my protection and leave them in the position to never have to refund me. I posted about this as well, with many facebook friends chiming in that they will now never use this service. a few hours later, no more word from marley spoon, and now i have a refund on paypal! I didn't even have to wait 7-10 more days ;)

Basically, avoid. If there are any issues, you will have to fight like hell to get your money back (which is NOT how it is with other food delivery services)

Thank you for posting your Review. Our team will be verifying your review according to our guidelines. Once approved, your Review will be visible to the public & you will receive your coupon per email.

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